Privacy Policy

Effective date: May 1, 2026

1. Overview

Taxi in Town Best of LA ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website or services.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address when you contact us or submit a ride request
• Pickup and drop-off addresses and trip details
• Payment information when you pay for a ride (processed securely; we do not store full card numbers)
• Any messages or communications you send us

When you visit our website, we may also automatically collect basic usage data such as your browser type, pages visited, and approximate location, through standard web server logs or analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Confirm and fulfill ride bookings
• Contact you about your reservation or in response to your inquiry
• Send you booking confirmations or follow-up communications
• Improve our services and website
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Ride Request Forms

When you submit a ride request through our website, your information is sent to our business email via a third-party form service (Formspree). That data is used solely to respond to your request. Please review Formspree's privacy policy for details on how they handle form submissions.

5. Data Retention

We retain customer information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may contact us at any time to request that your information be deleted.

6. Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at 213-224-4407 or by mail at 2123 W. Pico Blvd, Los Angeles, CA 90006.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at 213-224-4407 or by mail at 2123 W. Pico Blvd, Los Angeles, CA 90006.